As Area Service Manager, Ray’s role includes all responsibilities necessary for the execution of maintenance service management for a portfolio of communities, including service operations, employee recruitment, training and supervision, budget control, and project management.
Ray has extensive experience and knowledge in commercial and single-family residential remodeling, as well as multi-family renovation and enhancements. His past experience has included the direction of a capital improvements team and the training of maintenance supervisors.
Ray joined Phillips Management Group in 2011 as service manager at Archdale Forest Apartments and was promoted to the position of area service manager in January, 2018. Prior to joining Phillips Management Group, Ray began his multifamily career as a preventive maintenance technician before being promoted to the roles of service manager and leader of a capital improvements team with Legos and Legos Multifamily, where he also earned his CFC/EPA and CPO certifications.